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Self Storage FAQ

What size of unit will I need?

For quick reference, check the size guide here. But don’t feel like you need to make that decision on your own. Talk to one of our representatives today and we’ll make sure you get the right unit for your needs.
(306) 717-9095

How do I know that my stuff will be safe?

We take security very seriously.

At Life Space Storage we are committed to providing you with as secure a storage experience as we possibly can. Our facility uses barbed-wire perimeter fencing, a computerized access control system, High Definition video surveillance, and individual door alarms on every unit that are only disabled when you use your unique access card. We also ensure that every unit rental receives a free high quality disk lock for the unit. This ensures that every unit looks the same from the outside, and no unit looks like an easy target.

Who has a key to my unit?

When you receive your free lock with your unit rental, it will be given to you in it’s original unopened packaging. That way you can be sure that no one has a copy of the key to your unit except you.

What if I have a problem while accessing my unit?

If it’s during office hours you can speak to a manager on duty. Each building is equipped with an intercom that will allow you to speak directly with the office. We will do our very best to answer each intercom call quickly, and help you out as best we can.

Do I have to sign a lease, or am I renting month to month?

The short answer is yes. You do sign an agreement to rent your unit, however, the agreement lays out the terms of the rental and does not bind you to a specific length of stay. By signing the agreement you acknowledge that you were explained how the rental works, including the rules of the facility, that your rent must be paid on time, the penalties for late payment, etc.

Do you send me a monthly invoice?

No. When you sign your rental agreement you will be shown your rental rate and told when rent is due. We do not send invoices under most circumstances.

What happens if I pay late?

Have you ever seen Storage Wars? When a tenant doesn’t pay their rent the only recourse a storage facility has is to place a lien on their stored belongings and sell them in a unit auction.

Let us be clear on this though… the last thing we want to do is cut your lock and sell your stuff.

Your rent is expected to be paid in full on or before your due date. Late rent payments will be assessed fees and penalties, culminating with the storage facility’s legal right to sell the contents of your unit if payment has not been made in full after 90 days.

If your rent is one day late you will receive an automatic reminder email or text message and you won’t have access through the main gate. At five days late your unit will be over-locked and the process to lien your unit will begin.

Can your staff help me move in to my unit?

We want to be as helpful as possible and do whatever we can to make your experience a positive one, however, due to liability and staff issues, we will not be able to help you move in to your unit. If you are unable to move in yourself, we can provide you with names of local moving companies to help you.

Will you accept a package on my behalf?

Again, due to liability issues we do not accept packages for our tenants as a general rule. If you are a business client and expect to receive regular package deliveries, please speak to one of our managers to discuss ways we may be able to accommodate you (fees may apply).

When can I access my unit?
Most of our tenants can access their unit during gate hours 5am to 11pm every day of the year. 24 hour access is available on a limited basis to tenants who request it and submit to a more thorough identity verification.
Are your units climate controlled?
Unfortunately, no matter how hard we try, we have not figured out how to control the climate. Frankly, I’d be suspicious of anyone who claims they can. We do offer heated units.
Is there power in the units?
There is a low-voltage light in each unit, as well as bright exterior lights throughout the facility, but we do not offer wall outlets in the units.
What is the ceiling height in your units?
Our units are 9 feet tall (higher ceilings than most houses).
What’s the difference between office hours and gate hours?
The office hours are the hours of operation for the property when the facility manager will be available to assist you with your storage needs. The gate hours are the hours your rental unit can be accessed.
Do you have drive up accessibility?
Life Space’s units are all designed for easy drive-up access, so you can load your belongings directly from a vehicle.
Do you have moving carts available?
Dollies are available at the office facilities. If you are renting a unit and need a dolly, please let the facility manager know and they will be happy to assist you.
Do you have space for RVs & Autos & Boats?
We do not offer outdoor parking for boats, autos, or RVs at this time.
Where do I get a lock for my unit?
Every new rental at Life Space Storage will receive a free, high quality disk lock, and no one else will have a key to that lock. You can purchase additional locks in a variety of sizes and types in our retail area.
Do I need insurance on my stored items?

Ultimately, you are responsible for the items you store at Life Space Storage. We require proof of insurance for every unit rental. You can either purchase that insurance through us, or bring us proof of coverage.

What do I need to bring to rent a self storage unit?

We require a credit card and picture identification (either a driver’s license, passport, or government ID card). You will also be asked for your current address, phone number, and email.

Having up-to-date contact information for every tenant is one of the ways Life Space Storage can deter crime at our facility. It is your responsibility to ensure that we have your current information on file. If it is discovered that the information we have on file for you is inaccurate, your gate access may be denied until your file is updated.